ARTICLE 1: ORDERS
1.1 The Customer places the Order to the Seller by selecting one or more Products that, according to the selection, the Customer places in his "Cart".
1.2 Before validating the Order, the Client must expressly accept these Terms and Conditions, by checking the corresponding box.
1.3 To guarantee a secure payment of Clients on the Website, the Seller has contracted a secure payment guarantee with PayPal and Ing Bank. The Order is only validated after the Customer provides the information necessary to successfully complete their Order and pay for it.
This information is as follows:
Customer's name, billing address, email address, telephone number and / or intra-community VAT number, delivery address and recipient's telephone number. You could also ask for ID only to verify the identity of the recipient of the package at the time of delivery
1.4 The Client guarantees the accuracy of all this information. If all or part of the delivery addresses are incorrect, which forces the Seller to return the orders to its warehouse, the Customer will bear the consequences and the Seller will be entitled to collect the administrative and transport costs associated with the return of the Orders. .
1.5 The Customer's Order will be systematically confirmed by email, at the address indicated by the Customer when placing the Order. This confirmation email will include, in particular, an invoice in the name of the Client, summarizing the identifying characteristics of the Order.
1.6 To track the order, the Customer can contact the Seller's customer service department at the following email address: taihen.contact@gmail.com
1.7 The Seller reserves the right to reject an Order from a Customer with whom there is a dispute about the compliance or payment of Conditions of a previous Order or when the Customer has not complied with these Terms and.
ARTICLE 2: PRODUCT AVAILABILITY
2.1 The order is made subject to the availability of the seller's stock. In case of supply shortage, the Seller will inform the Customer by email of the additional delay associated with a new production, partial delivery or cancellation of the order. Upon receipt of this information, the Customer will be reimbursed for the price of the Product ordered not available within thirty (30) days after his claim.
2.2 In case of supply shortage, the seller is not responsible for the physical impossibility of fulfilling the order. Where appropriate, the Seller undertakes to reimburse the Customer for the costs corresponding to the partial or total cancellation of the Order, in proportion to the canceled part of the Order, including the corresponding shipping costs. The same will apply to additional shipping costs due to this cancellation.
ARTICLE 3: DELIVERY
3.1 The Products are delivered to the delivery address indicated when placing the order. In order to optimize delivery, it is advisable to provide an address to which the Order can be delivered during business hours.
3.2 The delivery times indicated are average, they are provided for information only and may vary depending on the destination.
3.3 The shipping time for the products in stock is 1-3 days: the delivery time depends on the destination. UPDATE: Due to covid-19, there could be some delay in shipping.
3.4 For deliveries outside of Mainland Spain, the Products ordered are delivered in the destination country by and under the responsibility of the Customer. It is your responsibility to provide the relevant local authorities with the necessary information and confirm that the specific formalities for importing the Products into the territory of the destination country are scrupulously complied with. Customs duties or local taxes are borne solely by the Customer.
3.5 In the event of a delivery dispute, any claim must be submitted within 48 hours to the online sales department of taihen-manga.com, in addition to any reservation made to the carrier under legal conditions. In addition, in the event of a claim for damage arising during transport, the Customer accepts this claim personally to the chosen transport service.
3.6 Delivery is made by the postal service chosen by the Customer. If it is not delivered to the address indicated by the Customer within seven (7) business days after the scheduled delivery date indicated by the Seller, the Customer may make the claim to the postal service chosen personally.
ARTICLE 4: PRICES 4.1
The prices are indicated on the Website in euros, including the taxes applicable in Spain, processing and shipping costs.
4.2 The prices indicated may change at any time without prior notice. However, they will be charged at the rate in effect at the time of validation of the Order.
4.3 In the event that an Order is sent to a country other than mainland Spain, it is likely that customs duties or other local taxes (local VAT, customs tax, import duties, etc.) will have to be paid. . These duties are assumed solely by the Client and are his total responsibility, both in terms of declarations and payment to the relevant authorities.
ARTICLE 5: PAYMENT
5.1 The Order will be paid by card once the Order has been validated. The accepted payment methods are PayPal, card and bank transfer Ing. The Client's account will be debited immediately after the acceptance of these Terms and Conditions and the validation of the Order, when the confirmation email is sent.
5.2 The Client guarantees that he has the necessary rights to use his payment methods and that he is fully authorized to use them to pay for the Order. It also guarantees that this account gives access to sufficient funds corresponding to the amount of the Order. Otherwise, the seller reserves the right to cancel the sale in accordance with the conditions established in article 6.
5.3 For its part, the Seller uses a secure payment method. Consequently, it is not responsible for any fraudulent or inappropriate use of the Client's means of payment, over which it has no control.
ARTICLE 6: LIABILITY
6.1 The Seller's online sales department disclaims any responsibility if the Product delivered does not comply with the legislation of the country of delivery (censorship, prohibition of a title, an author, a genre ...). This responsibility will be the Client, who must know or check the current legislation of their country
6.2 Under no circumstances can the Seller be held liable for indirect or unforeseeable damages as defined by articles 1150 and 1151 of the Civil Code, which include, in particular, financial and commercial damages, such as loss of business, operational loss or lost profits, lost profits, loss of contracts or orders, or loss of customers.
6.3 In any case, the amount of the Seller's liability for the payment of compensation for the only cases of direct damage is limited to the total amount of the Orders actually paid by the Customer.
6.4 The seller is also not responsible for the content of websites where hypertext links may redirect outside of their own website.
ARTICLE 7: FORCE MAJEURE
7.1 The Seller is not responsible for the breach of one of its commitments with the Client, if this breach is due to a case of force majeure such as war, strike (internal or in one of its service providers), blocking outside , accident, fire, ice, flood, bad weather, interruption or suspension of means of communication and / or transport, blockade, blockade of exports, prohibited import or export, cessation of production or delivery, regulatory decision of an administrative control body, etc.
7.2 In this situation, the Seller will inform the Customer of this impossibility and the measures taken to remedy it.
ARTICLE 8: INTELLECTUAL PROPERTY RIGHTS
8.1 The Products may contain graphic, visual and textual elements and illustrations (the "Intellectual Property Rights"), all protected by copyright, image rights, model rights or trademark rights, whose holders or owners are the Seller or third parties.
8.2 As far as possible, the Seller identifies the authors and / or owners of these Intellectual Property Rights in the Product's bibliography. In the event that a person or entity recognizes one of these elements over which he may exercise rights and which are not completely identified or unidentified, the Seller will remain available to receive said claim and include said information.
8.3 In no case may it be considered that the lack of mention of the owner or the author leaves the Intellectual Property Rights free from exploitation. The rights of use, representation and reproduction of the Products will remain the property of the Seller or the holders of the rights as specified.
8.4 Any reproduction, copy, imitation, publication, communication, commercialization or use for commercial purposes of one or more of the Intellectual Property Rights and in any medium, either partially or totally, may not be carried out without prior authorization and in writing from the rights holders.
ARTICLE 9: DISPUTES / APPLICABLE LAW
9.1 These Terms and Conditions, in addition to any contract concluded in accordance with the Terms and Conditions, are subject to Spanish law. The contractual information is presented in Spanish and English, and the Products offered for sale comply with Spanish legislation.
9.2 The Madrid Mercantile Court has exclusive jurisdiction for any dispute related to the Contract and / or the application of these Terms and Conditions.
9.3 This website may contain material with content of a sexual nature, reserving the viewing of the page, as well as the sale of products that are offered solely and exclusively to all persons over 18 years of age.